Friendly folks, unfortunately friendly doesn't fix cars. I made an appointment to drop my car off and was told it should be a one day job. I called back two hours later and they had not yet looked at it. I called back two more hours later and was told they still had not looked at it. I left it with them for the rest of the day,called back twenty six hours after having dropped my vehicle off and they still had not even looked at it. They wasted my time. Don't say you can do a job when you can't, just be honest about your work load up front.
It was certainly not our intention to keep you waiting, and we truly apologize for the delay you describe. Please know that having a chance to discuss this personally would mean a great deal to us, and we hope you'll consider sending your phone number and availability in an email to [email protected]. Thank you for your business and candor.
- Gary's Auto Care & Tire Pros