Traveling through Portland on a long road trip Gary's auto care went out of their way to help me with a quick oil change. Thanks guys.

The whole team was very helpful during my week and a half of car troubles. They dropped me off at work and didn't charge me labor when I unfortunately had to bring my car back a second time. I really appreciate their honesty!

J.R. was friendly and professional. I was quoted right away for the work I wanted done on my car, and he called me throughout the day to keep me updated on recommended repairs, cost, and when he thought the mechanics would be done. I wasn't pushed into having unnecessary work done, which I appreciated. I thought the cost of parts and labor was very fair.

I live in the San Juan Islands off the coast of Washington near Canada. I was driving through Portland on Interstate 5 with plenty of traffic and ran into a pot hole in my lane. I had little notice of it and no place to swerve, so ran right through it. . . and it was deep! Soon, I heard this awful noise and the "low-air-in-tire" light went on. I drove a little while further and took an off-ramp on the freeway praying to find an auto repair place in (for me) a strange city. I drove right up to Gary's. Dan Long came out and assessed the damage. I needed two rims and a two tires. Since I had a spare tire and rim, he immediately ordered a new rim for next day delivery. They called the hotel I selected to make a reservation and drove me to the hotel to spend the night. Next morning, they picked me up and brought me back to Gary's. By about noon, I was on my way. Not once did he try to sell me something I did not need! The workers were thoughtful, efficient, and kind. I was so thankful Dan was honest and did not try to sell me "extras." I felt very blessed to have my prayers answered: help in a strange city, without having to deal with someone trying to sell me lots of unnecessary stuff--and besides, they even provided taxi service to and from the hotel!. And the price? I was amazed at how reasonable they were! I was expecting to have a much larger bill. So thank you, Dan Long and crew; God bless you!

Again, I was looking around for different quotes from a shop regarding the problem with my car, I am a girl, it seems to be an issue with some mechanics. They want to talk to me like I am at a disadvantage because of it. This place was one of those places. No thanks!

It's rare to find quality, honest mechanics. Gary's Auto is one of those rare finds. They have plenty of business, so they can be hard to get an appointment with, but it's worth it. And because they have plenty of business, they're not trying to get as much business out of every customer. I don't have money to throw around and I didn't feel at all pressured to spend any more than I had agreed to and planned. Ask for J.R.

They missed replacing some bolts onto my cars engine after doing some work. Fortunately after driving for several hundred miles the bolts were still in my engine compartment and something I simply placed back on my engine. But they do not do a professional job or don't have mechanics qualified or diligent enough to do competent work. Upon talking to the manager Jeff who is the owners son I felt even more reluctant to ever bring return business to this company after his first refusal to admit his mechanics would do such a thing then after explaining exactly how they could and did do a sloppy job simply said what do you want me to do about it. I want to know my car was worked on properly. If I can see on the outside of the engine that they did a sloppy job it only makes me wonder about the inside of the engine to which he just kept saying what do you want me to do about it.

I brought my 1979 Datsun pick up there because it was leaking oil. They took a look at it, and I was quoted 350$ to replace the main valve seal. 350$ to replace a main valve seal on a 1979 Datsun is fraud, pure and simple.

Gary's has continued to earn my business with friendliness and great customer service. I bought 2 tires from them a year and a half ago, and since then they have taken care of a few punctures at no charge. Recently we needed to replace a rim that had developed a crack and Gary's mounted, balanced, and installed at no charge - way above and beyond. Staff is always friendly and accommodating (especially J.R.) Don't hesitate, these guys rock.

They are HONEST, NICE, they reccomend, not "you have to", KNOWLEDGEABLE, best of all....Jake repaired my Oldsmobile Omega, afterward I asked questions...he answered them without hesitation and without my feeling that I got " ripped off. I shall return with wife's car!