5

5

Fantastic experience! Fast and affordable and friendly people! I was able to call in and get brand new tires and an alignment on my car with a couple hours. I was called and given options about the alignment and never felt pressured into spending more. I felt informed and truly appreciated as a new customer! Will definitely be bringing my car back here!

5

Helpful and knowledgeable shop. And the free local pick-up and drop-off service is extremely helpful!

1

This towing company was towing another vehicle in my neighborhood off 134th & Powell at approximately 11:00 pm. The driver seemed to have no idea what to do. It has been on my street now for over 25 minutes & still no solution. I didn't need the tow, just peace & quiet when trying to end go to bed!

5

Traveling through Portland on a long road trip Gary's auto care went out of their way to help me with a quick oil change. Thanks guys.

5

The whole team was very helpful during my week and a half of car troubles. They dropped me off at work and didn't charge me labor when I unfortunately had to bring my car back a second time. I really appreciate their honesty!

5

J.R. was friendly and professional. I was quoted right away for the work I wanted done on my car, and he called me throughout the day to keep me updated on recommended repairs, cost, and when he thought the mechanics would be done. I wasn't pushed into having unnecessary work done, which I appreciated. I thought the cost of parts and labor was very fair.

5

I live in the San Juan Islands off the coast of Washington near Canada. I was driving through Portland on Interstate 5 with plenty of traffic and ran into a pot hole in my lane. I had little notice of it and no place to swerve, so ran right through it. . . and it was deep! Soon, I heard this awful noise and the "low-air-in-tire" light went on. I drove a little while further and took an off-ramp on the freeway praying to find an auto repair place in (for me) a strange city. I drove right up to Gary's. Dan Long came out and assessed the damage. I needed two rims and a two tires. Since I had a spare tire and rim, he immediately ordered a new rim for next day delivery. They called the hotel I selected to make a reservation and drove me to the hotel to spend the night. Next morning, they picked me up and brought me back to Gary's. By about noon, I was on my way. Not once did he try to sell me something I did not need! The workers were thoughtful, efficient, and kind. I was so thankful Dan was honest and did not try to sell me "extras." I felt very blessed to have my prayers answered: help in a strange city, without having to deal with someone trying to sell me lots of unnecessary stuff--and besides, they even provided taxi service to and from the hotel!. And the price? I was amazed at how reasonable they were! I was expecting to have a much larger bill. So thank you, Dan Long and crew; God bless you!

1

Again, I was looking around for different quotes from a shop regarding the problem with my car, I am a girl, it seems to be an issue with some mechanics. They want to talk to me like I am at a disadvantage because of it. This place was one of those places. No thanks!

5

It's rare to find quality, honest mechanics. Gary's Auto is one of those rare finds. They have plenty of business, so they can be hard to get an appointment with, but it's worth it. And because they have plenty of business, they're not trying to get as much business out of every customer. I don't have money to throw around and I didn't feel at all pressured to spend any more than I had agreed to and planned. Ask for J.R.